Outdoor activity centre, Black Mountain Adventure, recently won two awards at the Business Growth Wales Awards.

The centre located in Three Cocks won separate awards for family friendliness and a customer service excellence accolade.

The business offers a wide range of outdoor activities on land and water, from a high level ropes course to gorge adventures.

Married couple Ann and Carl Durham own the centre and attended the awards evening in Cardiff on Friday, February 28.

Speaking about winning the awards, they told the Brecon & Radnor Express: “The first one, when our name was announced was a total surprise, and we were really happy with that. If that was it, that was it, we were really proud and then to get a second award was just as unexpected, if not more unexpected.

“We’ve never really gone into awards before, and you want people to comment on Tripadvisor and we ask customers to fill out a form for feedback because it’s always nice to know if you’re doing it right and if the instructors are doing it right. They like to receive the feedback too because they are the ones out there providing such great experiences,” said Ann.

“Customer service has always been top of our priorities and being family friendly as well. We cater for all sorts of groups like stags, hens and corporates, but the family activity days have grown for us over several years now. It’s nice because families want to do something a bit different, and we can provide that.

“We’ve introduced school holiday kid’s club days for children to come and have fun whilst their parents are working and we’re looking to do more of them.

“Having a grandson, our daughter works here with us so we see the point of view of the parents during the school holidays with balancing work and looking after children.”

Visit https://www.blackmountain.co.uk to find out more about the family-run business.