James Evans has cancelled the public meeting scheduled for Brecon next week regarding the upcoming Lloyds Bank closure.

The Brecon and Radnorshire MS had organised the meeting for Thursday, October 3 at the Castle Hotel.

But Mr Evans said it is “with regret” that the meeting will no longer go ahead, after the bank told him they would not be attending.

“I have been informed in recent days that Lloyds Banking Group are no longer willing to participate in this meeting or willing to undertake engagement through my office,” he told the B&R.

“This shows the contempt that Head Office have for their customers and is in stark contrast to the local branch staff who are doing all they can to transition vulnerable and elderly customers in readiness for the closure.”

Mr Evans added: “I have been given assurances that there will be support given and community banking services available, but this will only be short term and has very little substance in reality for vulnerable and elderly customers or those unable to transition to online banking.

“If anyone has concerns, please call into the Brecon branch for further advice.”

Lloyds Bank told the B&R their efforts are focused on directly contacting customers who use the branch.

They said they have “thoroughly assessed” how the closure affects customers who need this additional support and will be getting in touch before the branch closes to give them all the information and support they need, including all the ways they can continue banking with us and the options for accessing cash.

They added that their colleagues “know local customers” and take the time to understand their personal circumstances, and where needed and appropriate, they can also put bespoke, tailored arrangements in place.

In a statement, Lloyds Bank said: “As many customers now choose to bank through their mobile app or online, visits to our Brecon branch have fallen over recent years. The local Post Office offers everyday banking, with cash also available at close by free-to-use ATMs. Customers can also manage their money through our mobile banking apps, online, by calling us or speaking to a Community Banker.”

Earlier this month, Lloyds Bank announced its Brecon branch will close its doors for good on February 11, 2025.

The bank cited fewer people using the branch as the reason for its closure.